1. Introduction
Welcome to Cosma World! These Terms and Conditions govern your use of our website and the purchase of our skincare and cosmetic products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.
2. Eligibility
To make a purchase on our website, you must be at least 18 years old or have the permission of a legal guardian. By placing an order, you confirm that you meet these requirements and that the information you provide is accurate and complete.
3. Product Information and Availability
We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, slight variations may occur due to differences in display settings or product formulation updates. Product availability is subject to change without prior notice, and we reserve the right to discontinue or modify any product at any time.
4. Pricing and Payment
All prices on Cosma World are listed in Saudi Riyals (SAR) and include applicable taxes unless stated otherwise. We accept various payment methods, including credit/debit cards, digital wallets, and other secure payment options. By completing a purchase, you agree to provide valid and authorized payment details.
5. Shipping and Delivery
We offer shipping across Saudi Arabia, and estimated delivery times may vary depending on your location. Orders are processed within [X] business days, excluding weekends and public holidays. Delays may occur due to unforeseen circumstances, and we will keep you updated regarding your order status.
6. Returns and Refunds
Your satisfaction is important to us! If you receive a damaged or incorrect item, please contact our customer service team within 3 days of receiving your order. Due to the nature of skincare and cosmetic products, we can only accept returns for unopened and unused items in their original packaging. Refunds will be processed based on our return policy.
7. User Accounts and Security
To access certain features or make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and ensuring that no unauthorized access occurs. If you suspect any unauthorized activity, please notify us immediately.
8. Intellectual Property
All content on our website, including images, logos, product descriptions, and graphics, is the property of Cosma World and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
9. Limitation of Liability
While we strive to provide high-quality products, Cosma World is not liable for any allergic reactions or skin sensitivities resulting from product use. We recommend conducting a patch test before using any new skincare product. Our liability is limited to the value of the purchased product.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Saudi Arabia. Any disputes arising from the use of our website or services shall be resolved in accordance with Saudi Arabian legal regulations.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services signifies your acceptance of the updated terms.